Transform Behavioral Health Into Your Strongest Quality and Revenue Drivers

Behavioral health impacts outcomes, quality scores, and total cost of care across every line of business, yet half of people with depression go undiagnosed. NeuroFlow gives healthcare organizations the analytics, engagement, and referral infrastructure to understand and manage their population’s behavioral health needs

TRUSTED BY LEADING ENTERPRISE ORGANIZATIONS

Looking for the Onward app?

This page is for organizations evaluating NeuroFlow. If you’re an individual trying to sign up for Onward, visit the Onward page or email support@neuroflow.com to help with your account.

How Leading Healthcare Organizations Use NeuroFlow

We give risk-bearing organizations the analytics, engagement, and referral infrastructure to stratify behavioral health needs, connect members and patients to the right level of care, and turn behavioral health into a measurable performance lever. Our partners use NeuroFlow to:

Brain

Understand behavioral health risk. Surface undiagnosed and undertreated behavioral health conditions across the population using transparent ML on claims, EHR, ADT, and assessment data.

People

Engage and route at scale. Reach members and patients between visits, stratify by acuity, and send each person to the right level of care and provider, from self-guided support through crisis response.

Graph

Demonstrate measurable impact. Track outcomes longitudinally to drive P4P performance, hit quality measures, and prove ROI on behavioral health investments.

Certificates

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We’ll be in touch within one business day.

3x
return on NeuroFlow through
improved P4P performance

36%
improvement in
speed to care

$28
PMPM reduction in
total medical spend

“NeuroFlow adapted our [behavioral health program] to fit our workflows . . . Their willingness to work with us and to problem solve really enabled us to use the service without really having to sacrifice anything.”

Julia Orlando
VP of Integrative Services, Bergen New Bridge Medical Center

Frequently asked questions

What can I expect on this first call?

The first call is a 30-minute discovery conversation. We’ll share case studies and use cases from similar organizations as yours. Once we understand your goals and population, we’ll book a tailored product walkthrough with our solutions team as the next step.

What does NeuroFlow actually do?

We’re a healthcare data and analytics company that supports behavioral health programs at health plans, health systems, federal agencies, and provider groups. We don’t sell consumer products or supplements, and we don’t ship anything physical.

Is NeuroFlow HIPAA compliant?

Yes. We’re HITRUST CSF Certified, SOC 2 Type II audited, and fully HIPAA compliant.

I'm an existing Onward user. How do I get help?

Visit the Onward page or email support@neuroflow.com. Our support team responds within two business days.

How does NeuroFlow help health plans?

NeuroFlow helps health plans identify undiagnosed behavioral health conditions, stratify members by acuity, and route them to the right level of care. Our BHIQ analytics platform surfaces hidden risk across claims, EHR, and assessment data, while IntegrateBH and Onward engage members between visits. Plans use NeuroFlow to improve Star Ratings, hit quality measures, and lower total cost of care.

How does NeuroFlow help health systems?

NeuroFlow helps health systems embed behavioral health management directly into physical health settings that aren’t traditionally equipped to handle behavioral health needs. IntegrateBH combines population analytics to surface undiagnosed behavioral health conditions, risk stratification to prioritize the highest-acuity patients, and intelligent referral management that matches patients to in-network providers. Health systems use NeuroFlow to improve quality measure performance, reduce referral leakage, and deliver whole-person care without adding burden to clinical staff.

What outcomes do organizations see from using NeuroFlow?

NeuroFlow partners see measurable improvements across acute care utilization, quality measure performance, and behavioral health risk identification. Independence Blue Cross members using NeuroFlow are 33% less likely to visit the emergency department for behavioral health issues and 43% less likely to have a behavioral health inpatient admission. A regional health plan saw a 73% increase in 7-day follow-up rates after behavioral health ER visits and a 44% increase in 7-day follow-up rates after behavioral health inpatient admissions after using NeuroFlow. Bergen New Bridge Medical Center delivered a 14x increase in assessment compliance for state quality programs. Jefferson Health reduced ED utilization 34% through timely identification and support of behavioral health needs.

What EHRs does NeuroFlow integrate with?

NeuroFlow integrates with all major EHR systems including Epic, Cerner, MEDITECH, Athenahealth, MHS Genesis, and VistA. Our platform delivers behavioral health insights and assessment data directly into clinician workflows so care teams don’t have to switch tools or duplicate documentation.

What is IntegrateBH?

IntegrateBH is NeuroFlow’s platform for embedding behavioral health into the care continuum. It combines population analytics, patient and member engagement, automated assessments, and intelligent referral management so healthcare organizations can identify behavioral health needs, route individuals to the right care, and measure outcomes longitudinally.

What is BHIQ?

BHIQ is NeuroFlow’s behavioral health intelligence platform that uses transparent machine learning on claims, EHR, ADT, and assessment data to identify undiagnosed behavioral health conditions, recommend appropriate levels of care, and stratify populations by risk. BHIQ supports quality measure performance, value-based care contracts, and provider network optimization for health plans and health systems.

What is Onward by NeuroFlow?

Onward by NeuroFlow is a digital engagement platform that helps individuals manage their mental wellbeing through assessments, guided journeys, mood tracking, and redeemable rewards. Onward is offered to members and patients through their health plan, employer, or provider, and it serves as the patient-facing engagement layer of NeuroFlow’s enterprise platform. (Note: Onward is the consumer-facing app, not a product sold directly to individuals.)