Novant Health Resources
Crisis Resources & Hotlines
24/7 Novant Behavioral Health Nurse Call Center
1-800-718-3550 (Greater Winston-Salem Area)
1-800-786-1585 (Greater Charlotte Area)
Hope4NC Mental Health Helpline: 1-855-587-3463
Greater Winston-Salem Area Novant Health Hospitals:
Novant Health Clemmons Medical Center: (336) 893-1000
Novant Health Forsyth Medical Center: (336) 718-5000
Novant Health Kernersville Medical Center: (336) 564-4000
Novant Health Thomasville Medical Center: (336) 472-2000
Greater Charlotte Market Hospitals:
Novant Health Huntersville Medical Center: 704-316-5580
Novant Health Matthews Medical Center: 704-384-7519
Novant Health Mint Hill Medical Center: 704-384-7515
Novant Health Presbyterian Medical Center: 704-384-751
Please contact the Novant Behavioral Health Call Center to discuss Partial Hospitalization (PHP) and Intensive Outpatient Programs (IOP) treatment options.
Novant Behavioral Health (Greater Charlotte): 704 384-4255
Novant Behavioral Health (Winston-Salem): 336 718-3550
Family Services- Forsyth County: 336-722-8173
Triad Family & Children’s Services: 336-986-9787
Mental Health Association in Forsyth County: 336-768-3880
Safe Haven Child and Family Services: 704-766-8086
Union Family Services: 704-931-8371
North Carolina Local Management Entity/Managed Care Organization (LME/ MCO)
Alliance Health Office
Crisis Line: 800-510-9132
Counties Served: Cumberland, Durham, Johnston, Mecklenburg, Orange, Wake
Partners Health Management Office: 704-884-2501
Crisis Line: 888-235-4673
Counties Served: Burke, Cabarrus, Catawba, Cleveland, Davie, Forsyth, Gaston, Iredell, Lincoln, Rutherford, Stanly, Surry, Union, Yadkin
Greater Charlotte Market:
Anuvia-Chemical Dependency Center: 704-376-7447
Charlotte Mecklenburg Substance Abuse Center: 704-336-3067
Dilworth Center for Chemical Dependency: 704-372-6969
Eleanor Health: 704-480-3749
First Step at CMC-Union: 704-283-2043
McLeod Addictive Disease Center: 704-332-9001
Mercy Horizons: 704-304-5248
Union Family Services Aspa Ralli-Koukoutsis: 704-931-8371
Greater Winston-Salem Market:
Novant Health Forsyth Behavioral Health Outpatient: 336-718-3550
Addiction Recovery Care Association (ARCA):
Daymark Recovery Services: 336-607-8523
Eleanor Health: 336-864-6055
Old Vineyard Behavioral Health Services: 336-794-3550
Insight Human Services: 336-397-0154
Comprehensive Fetal Care Ctr: 336-716-6893
Twin City Harm Reduction: 336-529-4492
Support group for family and friends affected by someone else’s alcohol use
Support group for family and friends affected by someone else’s use of narcotics
Green Tree Peer Center: 336-429-4086
Offers peer support services as well as refugee crisis services
Anxiety Disorders Support Group: 336-768-3880
Support group for adults living with anxiety disorders (generalized anxiety, panic disorder, post-traumatic stress disorder, obsessive-compulsive disorder, etc.)
Schizophrenia/Schizo-affective Disorders Support Group: 336-768-3880
Support group for adults living with schizophrenia/schizo-affective disorder
TIDES Support Group: 336-768-3880
Support group for adults living with depression, bi-polar, or any other mood disorder
Friday Morning Group: 336-768-3880
Support group for any adult living with any mental health disorder; Meets online
Website: Suicide and Crisis Lifeline
Description: This is a confidential, toll-free, 24-hour suicide prevention hotline. Call 988 to receive support and local referrals.
Website: Crisis Text Line
Phone: Text “HOME” to 741-741
Description: This is a confidential, 24-hour suicide prevention text line. Text “HOME” to 741-741 to receive support and local referrals.
Description: The Veterans Crisis Line provides confidential help for Veterans, Service Members, and their families.
Website (and online chat): Veteran Crisis Line >
Phone: 988 and Press 1
Website: National Domestic Violence Hotline
Description: The National Domestic Violence Hotline provides 24/7 counseling and support to victims of domestic violence and abuse at 1-800-799-SAFE (7233). You can also chat online at the website above.
Website: The Trevor Project
Description: The Trevor Project’s trained counselors are here to support 24/7. If you are a young person in crisis, feeling suicidal, or in need of a safe and judgment-free place to talk, call the TrevorLifeline now at 1-866-488-7386. Text and online chat is available on the website above.
Website: Teen Health & Wellness Hotline List
Description: A list of hotlines for teens facing issues ranging from bullying and abuse to drugs and eating disorders.
NeuroFlow Referral Partners
Website: Brightside Health
Description: Brightside offers plans that cover virtual medication management, therapy and both. Brightside is a good virtual option for all severity levels. Brightside is in network nationally with Cigna, Allegiance, Aetna, UHC, and Optum.
Website: Array Behavioral Care
Description: Array at home offers virtual therapy and psychiatry services in all 50 states. Array is in network with a variety of insurance providers to understand coverage check out this map
Website: Lifestance Health
Description: Lifestance offers both in person and virtual therapy and psychiatry services. Lifestance has clinicians who cover many specialties including couples counseling, eating disorders, and OCD. Lifestance is in network with many insurances across the country.
Therapy & Treatment Finder
Website: SAMHSA National Helpline
Description: This treatment referral and information service is confidential, free, and available 24 hours a day, 365 days a year in English and Spanish for individuals and family members facing mental and/or substance use disorders.
Website: Behavioral Health Treatment Services Locator
Description: Identify mental health and substance use providers or facilities to provide specialty treatments in your area.
Website: Find a Therapist
Description: Use this tool developed by Psychology Today to search by location and insurance provider to find the right therapist for you or your clients.
Website: Alcohol Treatment Navigator
Description: The Navigator helps to identify providers and facilities offering evidence-based treatment for alcohol use disorder.
Video: Making Mental Health Referrals
Description: Watch the video above for tips about making a referral to mental health specialist.
Mental Health Organizations
Description: The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. It is charged with improving the quality and availability of treatment and rehabilitative services in order to reduce illness, death, disability, and the cost to society resulting from substance use disorders and mental illnesses.
Website: National Alliance on Mental Illness (NAMI)
Description: The National Association of Mental Illness is the largest nationwide mental health advocacy grassroots organization with hundreds of state organizations, affiliates and volunteers. It is a hub for support groups, free education, raising awareness and building community.
Website: Diagnostic and Statistical Manual of Mental Disorders (DSM–5)
Description: The website of the current edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) provides complementary information to its print edition about the classification, assessment, symptoms and treatment of mental disorders.
Website: Mental Health America
Description: Mental Health America’s (MHA’s) programs and initiatives fulfill its mission of promoting mental health and preventing mental illness through advocacy, education, research and services. MHA’s national office and its 200+ affiliates and associates around the country work every day to protect the rights and dignity of individuals with lived experience and ensure that peers and their voices are integrated into all areas of the organization.
Website: LGBT National Help Center
Description: The LGBT National Help Center provides an online peer-support chat as well as free, confidential counseling over the phone for the LGBT community. Additional resources can be found on the National Alliance on Mental Illness (NAMI) website.
Website: Office of Minority Health
Description: The U.S. Department of Health and Human Services Office of Minority Health website provides statistics, news and treatment information.
Website: National Council on Aging
Description: The National Council on Aging promotes programs that help seniors cope with mental health issues like depression, anxiety, addiction and more.
Website: American Foundation for Suicide Prevention
Description: The American Foundation for Suicide Prevention (AFSP) raises awareness, funds scientific research and provides resources and aid to those affected by suicide.
Self-Care Resources for Burnout
Mindfulness activities such as controlled breathing, meditation and guided imagery have been shown to help reduce stress. According to research mindfulness activities have several benefits for physical and mental health. Some of the strongest health benefits include: improving mood, reducing stress, helping cope with physical pain and improving brain functioning.
StressRemedy has a selection of free guided meditation exercises that you can try.
Below are a few audio guides that can help with practicing slowing down thoughts and reconnecting the mind and body:
Journaling has been shown to decrease blood pressure, ease symptoms of depression, and improve immune functioning. Research indicated that journaling reduces blood pressure, improves mood, and decreases absenteeism.
Article: Journaling: A Valuable Tool for Registered Nurses >
Article: The Benefits of Journaling >
Yoga can help reduce the feelings of stress, helping to release the body and mind from a state of “fight-or-flight”, and bringing it into a state of “rest-and-digest”, by engaging the parasympathetic nervous system (PNS).
- Video Playlist: Sample of Yoga Videos Available in the NeuroFlow App >
- Article: Yoga for Burnout >
- Article: 5 Yoga Poses to Overcome Burnout >
Listening to or playing music is a great way to help manage burnout. Music is extremely powerful when it comes to stress-management and relaxation. It can aid in meditation, lower your heart rate and blood pressure, and helps decrease stress hormone levels.
Regular physical activity can improve quality of life and relieve stress, tension, anxiety, and depression. You may notice a “feel good” sensation immediately following your workout and also see an improvement in overall well-being over time as physical activity becomes a regular part of your life.
Article: Working Out to Relieve Stress >
Sleep is critical to a healthy mind and healthy body. Research has shown that people with burnout have significantly higher insomnia troubles, sleep fragmentation, and non-restorative sleep. In addition, burnout subjects have higher levels of anxiety and depression scores. Improving sleep doesn’t happen quickly, but there are some steps you can take to improve sleep hygiene that can get you on the road to a better night sleep.
- Article: Read About Healthy Sleep Tips >
- Video: Sleep Hygiene Video >
- Video: Why Do We Have to Sleep >
Choosing healthy foods may help you to feel well and happy. A balanced wholesome diet may help to prevent and improve symptoms of depression and anxiety. A diet rich in processed foods with added salt, sugars and fats may lead to poor mental health and exacerbate symptoms of burnout.