How do I use NeuroFlow?

After registering for NeuroFlow, simply log into the NeuroFlow mobile app or neuroflowlive.com using your email and password to access assignments, activities and crisis resources! Your provider or organization may assign you activities to complete. These activities can come in different forms, but are all helpful in giving you resources to stay on track with your mental health goals. Additionally, you’ll be prompted to record your mood and sleep on a regular basis. If you’re having trouble, you can always access “Support Topics” on the platform or contact support@neuroflow.com. Contact support daily 9am-7pm EST.

Why should I use NeuroFlow?

NeuroFlow is an effective tool giving your provider insight into your mental health and how it fits into the picture of treating you as “the whole person.” Mental health affects many aspects of our lives, and your provider or organization has given you access to a free resource, the NeuroFlow app, for taking control of your total health, both mentally and physically!

How will my provider or organization use NeuroFlow?

You will be assigned activities or assessments that your provider or organization would like you to complete to support your holistic health.

Can I choose not to share things in the app?

There are some activities you have the option to keep private, such as journal entries. However, NeuroFlow is a tool to help providers and organizations best support you and your healthcare, so most information is made available to your provider, organization, or insurer.

Do I have to pay for NeuroFlow?

No—downloading the NeuroFlow app or accessing the website is free for end users. However, please note that this is a billable service being offered and there is potential that you may incur some out of pocket costs (co-pay/deductible), if your insurance does not fully cover the cost. You have the option to say “yes” or “no.”

Does the NeuroFlow app protect my private information?

Yes! NeuroFlow is a fully HIPAA-compliant platform and puts several measures in place to protect patient health information.

How do I un-enroll in NeuroFlow?

To un-enroll in NeuroFlow, contact your provider or organization and they will remove you from their system.

Can I choose to stop using NeuroFlow?

NeuroFlow is designed to be a beneficial resource for you, and because your provider or organization has asked you to complete assessments and activities through NeuroFlow, it is likely important to them. However, NeuroFlow is voluntary, and you may choose to stop using NeuroFlow.

What if I don’t have a smartphone?

If you don’t have a smartphone, you can still access the same great benefits of the NeuroFlow app through our web platform.

Journeys - NeuroFlow

JOURNEYS

Take Charge of Your Overall Wellbeing with NeuroFlow

NeuroFlow offers a wide variety of self-care and clinical resources including videos, health trackers, journal prompts, breathing guides, and more.

Related activities are often grouped into Journeys, helping you track progress and get rewarded for working on your overall health. Read more about Journeys here or check out a quick preview of them below!

“

I feel like I notice things more in helpful ways now, and it makes me think more about my behaviors and how things I do impact how I feel. It’s really helpful to foster that mind-body connection without having to think about it.

”

NeuroFlow User

See more testimonials on our Wall of Love

NeuroFlow has helpful resources on wellbeing topics that are important for your health

Feeling Down (Depression)

Managing Stress

Parenting Wellness

Worry and Tension (Anxiety)

Attention and Focus (ADHD)

Healthy Relationships

Alcohol Use

Living Well (Diet and Activity)

Preventing Burnout

Sleep

Substance Use

Thriving at Work

Scroll down to preview a Journey in NeuroFlow

Videos

Videos are a helpful way to learn. For example, this video on SMART Goals teaches you how to set goals that meet your needs. You will discover how to choose goals that keep you on track for what you are trying to achieve.

Journals

Journaling about your feelings is linked to decreased mental distress. NeuroFlow enables you to complete journal entries assigned by your provider/organization or to just keep a personal journal for reflection!

Try out a Gratitude Journal Prompt:

Focusing on positive things in your life can help shift your mindset. What are three things that you are grateful for today? These could be big or small things. Some examples – 1) I spoke with a friend today, 2) I completed a project on time, 3) I was able to get some exercise. Take a moment to reflect on these things that are going well and make a journal entry about them

Breathing Guides

NeuroFlow offers guided breathing exercises to help you manage your breathing and reduce stress.

Rewards

You’ll earn points for completing activities, and the more you complete the more you earn. Points are redeemable for gift cards at retailers such as Target, Starbucks, Walmart, and more.*

*Not available for all users, check with your provider or organization.

This is just a small preview of the many activities you can complete in a NeuroFlow Journey.

These grouping of activities, which can be completed on your own or assigned to you by your organization or care provider, help guide your progress to a better you. See below for some of the Journeys available in NeuroFlow.

Treatment Education for Opioid Use

Fibromyalgia

Returning to Work After a Leave

Building Connections (Loneliness)

Suicidal Ideation, Self-Harm

Post-traumatic stress (Trauma)

Positive Psychology

Living With a Disability

Quitting Tobacco

Crisis Support

Coping with Loss (Grief)

Crisis Support

Chronic Pain

Mindful Living (Mindfulness)

Food and Diet Behaviors (Eating Disorder)

Social Determinants of Health

Emotion Regulation

And More

Start Exploring NeuroFlow Journeys

JOURNEYS

Take Charge of Your Overall Wellbeing with NeuroFlow

NeuroFlow User

NeuroFlow has helpful resources on wellbeing topics that are important for your health

Feeling Down (Depression)

Managing Stress

Parenting Wellness

Worry and Tension (Anxiety)

Attention and Focus (ADHD)

Healthy Relationships

Alcohol Use

Living Well (Diet and Activity)

Preventing Burnout

Sleep

Substance Use

Thriving at Work

Scroll down to preview a Journey in NeuroFlow

Videos

Journals

Clinical Surveys

Please respond to each item by marking one box per row, regarding how you felt in the last two weeks.

Breathing Guides

Rewards

This is just a small preview of the many activities you can complete in a NeuroFlow Journey.

Treatment Education for Opioid Use

Fibromyalgia

Returning to Work After a Leave

Building Connections (Loneliness)

Suicidal Ideation, Self-Harm

Post-traumatic stress (Trauma)

Positive Psychology

Living With a Disability

Quitting Tobacco

Crisis Support

Coping with Loss (Grief)

Crisis Support

Chronic Pain

Mindful Living (Mindfulness)

Food and Diet Behaviors (Eating Disorder)

Social Determinants of Health

Emotion Regulation

And More

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