The COVID-19 pandemic fundamentally changed the landscape of behavioral health in the U.S. According to a recent study published in the JAMA Health Forum, utilization and spending rates for mental health care services among commercially insured adults increased by 38.8% and 53.7%, respectively, between 2019 and 2022. While it’s of course critical that individuals are actively seeking the care they need, this uptick is indicative of a seismic shift in population risk that requires a more holistic evaluation in the post-COVID era.
This “new normal” of increased demand requires a foundational shift in the way payors predict and address risk within their population. Effective risk management hinges on the ability to identify high and rising risk populations sooner and in an ongoing way. Rather than waiting for annual claims data to provide a picture of BH utilization, an adjusted risk management approach that incorporates real-time BH intelligence is essential to efficiently utilize existing resources and lower costs. Providing access to BH point solutions alone is not sustainable in supporting ever-changing needs within today’s member populations.
Read the full article on Going Digital: Behavioral Health Tech.